Uber cracking down on users who give bad ratings to get refunds
The company is implementing a new system to protect its drivers from false claims by some customers.
You might get an Uber voucher if your JetBlue flight is delayed or canceled
JetBlue travelers who experience a qualifying delay or cancelation will get an Uber voucher in their email, limiting the need for customers to use their own money and request reimbursement.
Uber is now offering to pick up and return your packages for $5
Returning packages can get lost on anyone's to-do list. Uber wants to take the chore off your hands.
Uber X Share service returning to Philadelphia, other major cities
After being shut down in 2020 due to pandemic restrictions, the option to have a shared Uber will be returning to riders in Philadelphia.
‘God must have put you in my car!’: Uber driver donates kidney to passenger
A New Jersey man’s Uber ride turned into a trip that would save his life.
18-year-old hacker blamed for Uber breach
A teen hacker has been blamed for a complete compromise of Uber's systems. The 18-year-old allegedly uncovered some of the most private company information and posted screen shots of the findings.
Uber's new safety toolkit featuring live help from an agent
Uber is rolling out a revamped safety toolkit featuring live help from an ADT safety agent that will stay in touch with the user and contact 911 if necessary.
Uber will let drivers see how much they make from rides before accepting them
The tech start-up plans to release the feature in 30 locations sometime in August.
Uber sued by more than 500 female passengers over sexual assaults, other attacks on rides
Rideshare giant Uber is being sued by more than 500 women in multiple states who say they were attacked while utilizing the company's services.
Uber defied taxi laws and upended workers' rights, investigative report found
The report revealed Sunday revealed the extraordinary lengths Uber undertook to establish itself in nearly 30 countries.
Uber to expand ride reservation feature at airports ahead of busy summer travel season
Uber Reserve, which allows users to book rides up to 30 days in advance and automatically adjusts reservation times based on flight information, is expanding to 39 U.S. airports.
Grandma’s teeth, pet ashes: Uber releases 2022 lost and found index
It’s the sixth annual detailing of some of the most interesting and unusual items passengers mistakenly left behind.
Lyft, Uber drop mask requirements for riders and drivers
Uber, which had mandated masks since May of 2020, said Tuesday that both riders and drivers will no longer be required to wear them.
Uber, Lyft criticized for surge pricing after Brooklyn subway shooting
Both Uber and Lyft later said that surge pricing had been disabled and the companies would work to refund any customers who experienced "unintended charges."
Uber adds fuel surcharge for drivers struggling with recent gas price hikes
The national average surpassed $4.35 on Thursday, and California is leading the way with the highest state average of $5.67 per gallon.
Former Uber driver ditches car to bike across all 50 state capitals
Bob Barnes, 52, is on a tour de America, visiting all capital cities to raise awareness about blood donations and to learn more about society.
Uber driver stranded on I-95 buys teen passenger hotel room, offered new job
Uber driver DaVante Williams was stranded with a teenage passenger for hours on the snowy I-95 and is being praised for going “above and beyond” to get her home safe.
Uber unveils new audio recording feature during rides as part of safety enhancements
The new audio recording is one of three new safety initiatives Uber is starting. The company will also roll out audible seat belt alerts and RideCheck Enhancements.
Man found guilty of murdering college student who mistook his car for Uber
A South Carolina man was convicted Tuesday of the 2019 abduction and murder of a 21-year-old college student who mistook his car for her Uber ride.
White House says all Americans can get free rides to COVID-19 vaccine sites through Uber, Lyft
President Joe Biden is set to announce additional initiatives to get America vaccinated in hopes of meeting his goal for 70% of U.S. adults to have at least one vaccine shot by the Fourth of July.